COVID-19 | Update 2021-04-06


COVID-19 Fact Sheet

Moving a parent or elderly one into a senior living community is a highly emotional and complex decision. Unfortunately, children or caregivers of seniors must grapple with the effects of a global pandemic while facing this monumental decision.

As we continue to battle COVID-19 on the frontlines, we would like to provide you with information that will help you make a conscientious, informed, and confident decision.

For full transparency, here are some of COVID-19 statistics & general practices specific to Casa Dolce Casa.

For more information, virtual tour booking or just general inquiries, reach out to Kirsy Vera via email or by phone 905-605-1648 ext. 3005


How many outbreaks have you had in 2020 and 2021?

We have had 3 outbreaks in 2020 and 1 outbreak in 2021.
Our biggest outbreak (May 2020) was successfully contained to 3 people (1 resident & 2 staff).
Our subsequent outbreaks have been contained to either 1 staff or resident.


How many residents and staff have been positive for COVID-19 in 2020 and 2021?

A total of 6 people have been positive for COVID-19 in 2020/2021.
COVID-19 positive breakdown: 2 residents in 2020, 3 staff in 2020, 1 resident in 2021.

No essential caregivers or external providers have contracted COVID-19 from our assisted living community.


How many residents have been hospitalized for COVID-19?



How many residents or staff have passed away due to COVID-19?



What is your current visitation policy?

As per government guidelines, Casa Dolce Casa is in full compliance with the Scenario Matrix. Click here for more details.

Due to the current “emergency brake” provincial lockdown [as of Saturday, April 3rd 2021], the Home is only allowing 1 essential caregiver to visit (designated by the Resident and/or Responsible Person). We remain in full compliance with the guidelines set out by our local York Region Public Health unit:  

A maximum of one (1) caregiver per resident may visit at a time. If two (2) caregivers live together, they may visit a resident at the same time. 


Have your residents, staff and essential caregivers been fully vaccinated for COVID-19? If so, what percentage of your staff and ESCGs have been vaccinated?

All our residents have been fully inoculated with the Pfizer Bio-N-Tech COVID-19 vaccine as of February 22nd, 2021.  Approximately 85% of our staff and essential caregivers have also been fully vaccinated. All residents, staff, essential caregivers, and volunteers had the opportunity to receive the Pfizer BioNTech vaccine. Casa Dolce Casa has facilitated multiple in-house vaccine clinics between January – March 2021, in coordination with York Region Public Health & Mackenzie Health Hospital. We continue to vaccinate new admissions in-house. 

Staffing & Hiring Practices

We only have full-time staff (even prior to COVID-19) and they are solely employed by Casa Dolce Casa. We avoid hiring part-time, casual staff or through external agencies, as we are adamant on keeping our standards highhaving our staff fully accountable and fostering teamwork. We strongly believe that our hiring practices, coupled with our team’s extraordinary frontline efforts, ensured that no lives were lost to COVID-19! 

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